Our events are streamed on Better Than Live.

You will need to be logged into your ‘my account’ to access the stream.

Find your stream link

  1. Log in to ‘My Account’ using your email and password. This will be the email and password you will have used to register for the event. 
  2. All your orders are located in the left hand menu
  3. Select your order (your most recent purchase will be at the top)
  4. Click on the order number to open up your order
  5. You should find the link that will take you to the streaming page

Facebook Chat

On occasion Facebook chat will automatically open. 

Should you find this to happen to you, please click either the (x) cross or (-) minus symbols to close or minimise the chat. 

Watch Full Screen

In the bottom right corner of the streaming box will be an icon with 4 arrows, select this icon to watch the show full screen. 

Select ‘esc’ once the stream has ended to close full screen. 

Watch on TV

We stream to a secure web page on Better Than Live. 

  1. We recommend using a HDMI cable from a laptop/pc to your TV for the best viewing experience 
  2. You may be able to cast from your tablet/phone to your TV if the two devices are compatible (we recommend trialling this ahead of the event)

Experiencing Buffer Time

If you are experiencing buffering problems it could be one of two issues: 

  1. Your internet is not fast enough to process the stream in real-time. You can check your internet speed on fast.com)
  2. Your internet’s download speed is matching our upload speed 

 

If you are experiencing these issues try refreshing page.

In the event refreshing the page does not rectify the issue, once the stream has ended it will save and be available to watch for 7 days. 

Updated: 05th April 2021

Further Information: 

Contact us